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  1. This website with the URL of https://www.pyramidvalley.org/ (“Website”) is operated by Pyramid Valley International, Bengaluru (“We”). Shreans Daga Foundation, a Company registered under the Section 8 of the Companies Act, 2013 is organising a 5-day retreat event (“Event”) at our premises i.e., Pyramid Valley International, Bengaluru situated at Kebbedoddi Village, Harohalli Hobli, Kanakpura Taluk, Ramanagar District 562112, from the 25th to 29th of January 2023. The participants (“You”) willing to join the event can choose our plan of accommodation etc., as provided in https://events.shreansdaga.org/lifebydesign/.
  2. By using this Website, You agree to be bound by the terms contained in this policy. If You do not agree to the terms contained in this policy, You are advised not to transact on this Website.
  3. Please note that for the Event, We are offering 14 days refund policy, provided that booking is cancelled on or before December 31, 2022.
  4. We will not process any refund if booking done on this Website is cancelled after December 31, 2022.
  5. Once request is placed for the cancellation of the booking (on or before December 31, 2022), the refunds shall be applied to the original payment option.
  6. Please note that, due to unforeseen circumstances if the amount has been deducted and not received by us, please do contact your respective bank.
  7. Refunds are normally processed within 14 business days. Business days shall mean a day that is not a Saturday, Sunday, public holiday or bank holiday in India or in the state of Karnataka.
  8. The period of refund may also depend on various banking and payment channels, and We will not be liable for any errors or delays in a refund due to banks of third-party service providers.
  9. In case refunds are not possible, You agree not to contact us to seek refund which lies out of the scope of this policy.
  10. In case there are bank charges during the refund process, the final amount of refund will be calculated as refund amount minus the bank charges.
  11. Any cancellations on the basis of a phone call will not be considered, the participant must give in writing or email, request for cancellation and refund.
  12. Due to any unforeseen circumstances or accident, if You are unable to attend the event, in the case, You are entitled to transfer the booking to a friend.
  13. Any unforeseen circumstances or accident, which occurs during the Event or before the event, kindly note We or our team shall not be responsible for the same.
  14. We will take extreme care and precaution to prevent unforeseen events, however We will not be responsible for any injury which occurs during the Event.
  15. We will try our best to assist You in every situation however We are not accountable for any unforeseen event which takes place at Event.
  16. In the event any provision of this policy is found invalid or unenforceable pursuant to judicial decree or decision, the remainder of this policy shall remain valid and enforceable according to its terms.
  17. For any feedback, concern, or query, You may reach out to us on the below mentioned contact details: